gl77 Privacy Policy

This Privacy Policy ("Policy") describes how gl77 ("gl77," "We," "Us," "Our") collects, uses, stores, shares, and protects the personal information of individuals who register and use the gl77 online gaming platform at gl77.one ("the Platform"). It also explains the rights available to you in relation to your personal data.

gl77 is committed to protecting the personal data of its players — the majority of whom are based in the Philippines — and to operating in a manner consistent with applicable Philippine data privacy law, including Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations.

By registering an account on gl77 or by continuing to use the Platform after being notified of updates to this Policy, you acknowledge that you have read and understood how your personal data is handled as described herein. If you do not agree with this Policy, you should not use the gl77 Platform.

gl77 is the data controller responsible for the personal information collected through the Platform. As data controller, gl77 determines the purposes and means of processing personal data submitted by players and visitors to gl77.one.

For all data privacy inquiries, requests to exercise your rights, or complaints relating to your personal data, you may contact gl77's data privacy point of contact through the channels described in Section 15 of this Policy.

gl77 processes personal data primarily in connection with the provision of online gaming and sports betting services to players located in the Philippines. Where data processing is performed by third-party service providers (such as payment processors, game providers, or identity verification services), such processing is subject to the data processing agreements entered into between gl77 and those providers.

gl77 collects personal information across several categories. The specific data collected depends on how you interact with the Platform.

When you create a gl77 account, we collect: your full legal name, date of birth, Philippine mobile number, email address, and the username you choose. This data is required to create and operate your account.

As part of our Know Your Customer obligations, gl77 may collect copies of government-issued identification documents (such as a Philippine national ID, passport, driver's license, or SSS/GSIS card), proof of address, and selfie photographs for identity matching. KYC data is collected where required by our payment providers or applicable regulations.

When you make deposits or request withdrawals, gl77 collects transaction details including payment method identifiers (such as GCash account references, bank account numbers, or cryptocurrency wallet addresses), transaction amounts, and timestamps. gl77 does not store full card numbers or online banking passwords.

gl77 records details of all games played, bets placed, wagers settled, wins and losses, bonus usage, and account balance history. This data is used to operate the Platform, resolve disputes, detect fraud, and for regulatory compliance.

When you access gl77, we automatically collect certain technical information including your IP address, device type, operating system, browser type and version, session timestamps, and pages visited. This data helps us maintain Platform security and improve the user experience.

If you contact gl77 via live chat, email, or any other support channel, we retain records of those communications, including any information you voluntarily provide during the course of seeking support.

gl77 uses the personal data it collects for the following purposes:

• Account management: To create, verify, maintain, and close your gl77 account.
• Service delivery: To provide access to games, process bets, calculate and pay winnings, and operate the sports betting platform.
• Payment processing: To process deposits via GCash, Maya, BPI, BDO, Metrobank, cryptocurrency, and other supported methods, and to process withdrawal requests back to your registered payment methods.
• Identity verification: To verify your age and identity in compliance with Philippine gaming regulations, including PAGCOR requirements applicable to the Platform.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, underage access, and other misuse of the Platform.
• Responsible gaming: To monitor gameplay patterns, apply deposit limits and self-exclusion tools where requested, and to identify players who may be exhibiting signs of problem gambling.
• Customer support: To respond to your inquiries, resolve disputes, and improve the quality of our support services.
• Legal and regulatory compliance: To comply with applicable Philippine law, including the Data Privacy Act of 2012, anti-money laundering obligations, and gaming regulatory requirements.
• Platform improvement: To analyse aggregated usage data and improve the gl77 platform, game selection, and user experience.
• Communications: To send you transactional notifications (deposit confirmations, withdrawal updates, account alerts) and, where you have opted in, promotional communications about gl77 offers and games.

gl77 does not use your personal data for profiling or automated decision-making that produces legal effects concerning you, other than fraud detection processes which are always subject to human review.

gl77 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable Philippine privacy regulations:

The majority of personal data processing by gl77 is necessary for the performance of the contract between gl77 and the player — namely, the Terms and Conditions governing your use of the Platform. Without collecting and processing your registration data, payment details, and gameplay records, gl77 cannot operate your account or deliver the services you have signed up for.

Where gl77 sends you promotional communications or marketing about new games, bonuses, or offers, this is done on the basis of your consent, which you may withdraw at any time by contacting gl77 support or adjusting your account communication preferences.

gl77 is required by Philippine law and applicable gaming regulations to collect and retain certain categories of personal data, including identity verification documents, transaction records, and gameplay history. Processing for these purposes is mandatory and cannot be withdrawn.

gl77 processes certain technical data and behavioural information on the basis of its legitimate interests in maintaining platform security, preventing fraud and money laundering, and improving its services — to the extent that these interests are not overridden by your privacy rights.

gl77 does not sell your personal data to third parties. gl77 does not share your personal information with third parties for their own marketing purposes. Your data may, however, be shared in the following circumstances:

To deliver games to your account, gl77 shares necessary session and player data with its certified game providers (such as PG Soft, Pragmatic Play, Evolution Gaming, and others). This data sharing is governed by data processing agreements and is limited to what is necessary for game delivery.

To process your GCash deposits, Maya transfers, bank transactions, and cryptocurrency payments, gl77 shares relevant payment and identity data with the respective payment service providers. Each provider handles data in accordance with their own privacy policies and applicable Philippine financial regulations.

Where gl77 uses third-party KYC or identity verification providers to confirm the authenticity of your identification documents, your identity data will be shared with those providers for this purpose only.

gl77 will disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council, and other Philippine authorities where required by law, court order, or regulatory direction. gl77 will comply with lawful requests from Philippine law enforcement agencies.

In the event of a merger, acquisition, restructuring, or sale of gl77's business assets, personal data held by gl77 may be transferred to the relevant successor entity, subject to appropriate confidentiality protections.

gl77 uses cookies and similar tracking technologies on its Platform for the following purposes:

These cookies are essential for the Platform to function and cannot be disabled. They include session authentication cookies that keep you logged in to your gl77 account, security cookies that help detect and prevent fraudulent login attempts, and cookies that remember your communication preferences.

Functional cookies remember your Platform preferences, such as your preferred language or last-visited game category. These cookies improve your experience but are not essential to core Platform functionality.

gl77 uses analytics technologies to understand how players use the Platform — which games are most popular, how long sessions typically last, and where technical issues arise. Analytics data is used in aggregated and anonymised form to improve the Platform. gl77 does not use third-party advertising cookies or share analytics data with advertising networks.

You may control cookie behaviour through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to or using the gl77 Platform. Most mobile browsers on Android and iOS devices also provide options to manage cookies in the browser privacy settings.

gl77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to applicable legal and regulatory retention requirements. The following general retention periods apply:

• Account data and KYC records: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by Philippine anti-money laundering regulations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLC reporting requirements.
• Gameplay records: Retained for a minimum of three (3) years to support dispute resolution and regulatory inquiries.
• Support communications: Retained for three (3) years from the date of the communication.
• Technical logs: Retained for up to twelve (12) months for security and fraud investigation purposes.
• Marketing consent records: Retained for the period during which marketing consent is active, and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with gl77's data destruction procedures.

gl77 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the gl77 Platform.
• Encryption at rest for sensitive personal data stored on gl77 servers.
• Access controls restricting personal data access to authorised personnel on a need-to-know basis.
• Multi-factor authentication for staff accessing internal systems containing player data.
• Regular security assessments and penetration testing of Platform infrastructure.
• Incident response procedures to detect, contain, and notify affected parties of data security incidents.

While gl77 takes all reasonable measures to protect your personal data, no online platform can guarantee absolute security. You are also responsible for keeping your gl77 login credentials secure and for notifying us immediately if you suspect unauthorised access to your account.

Under the Data Privacy Act of 2012, Philippine players have the following rights in relation to their personal data held by gl77:

You have the right to be informed about how your personal data is collected and used. This Privacy Policy serves as gl77's fulfilment of this obligation.

You have the right to request a copy of the personal data gl77 holds about you. gl77 will provide this information within 30 days of a verified request.

You have the right to request correction of inaccurate or incomplete personal data held by gl77. You may update basic account information directly from your account settings; for KYC-related corrections, contact gl77 support.

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Note that gl77 may be required to retain certain data for regulatory compliance purposes regardless of an erasure request.

You have the right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time through your account settings or by contacting gl77 support.

You may request a machine-readable copy of the personal data you have provided to gl77, to the extent technically feasible and as provided for under Philippine privacy law.

If you believe gl77 has not handled your personal data in compliance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of the rights described above, contact gl77 through the channels listed in Section 15. gl77 may require identity verification before processing any rights request.

The gl77 Platform is strictly intended for individuals aged 21 years and above, in compliance with Philippine gaming regulations as overseen by PAGCOR. gl77 does not knowingly collect personal data from individuals under the age of 21.

Age verification is performed during the registration process. Any account discovered to belong to an individual under 21 years of age will be immediately closed, and any personal data collected in connection with that account will be handled in accordance with applicable legal requirements, including the Data Privacy Act of 2012.

If you have reason to believe that a minor has registered or attempted to register on the gl77 Platform, please notify gl77 immediately via the contact channels in Section 15. gl77 takes underage access seriously and will investigate and act on any such report promptly.

The operation of the gl77 Platform involves the use of game providers, payment processors, and infrastructure providers that may be located outside the Philippines. Where personal data is transferred to entities located in other countries, gl77 ensures that appropriate safeguards are in place to protect such data, consistent with the requirements of the Data Privacy Act of 2012.

These safeguards may include data processing agreements incorporating standard contractual clauses, binding corporate rules where applicable, or transfers to jurisdictions that provide an adequate level of data protection. gl77 will not transfer personal data to international parties that cannot demonstrate adequate data protection standards.

For enquiries about specific international data transfer arrangements, contact gl77's data privacy contact as described in Section 15.

The gl77 Platform may contain references to game providers, payment partners, or other third-party services. This Privacy Policy applies only to the gl77 Platform and the personal data processed by gl77 as data controller. It does not apply to the data practices of third-party platforms, websites, or applications, even where accessed in connection with your use of gl77.

gl77 is not responsible for the privacy practices of third parties. Players are encouraged to review the privacy policies of any third-party service they use in connection with gl77, including their GCash, Maya, BPI, BDO, or Metrobank accounts, which are governed by those institutions' own privacy notices.

gl77 may update this Privacy Policy from time to time to reflect changes in its data processing practices, applicable Philippine law, or regulatory requirements. Where changes are material, gl77 will provide reasonable notice to registered players via email to their registered address or via an on-Platform notification prior to the changes taking effect.

The date of the most recent update is displayed at the top of this page. Your continued use of the gl77 Platform following the posting of an updated Privacy Policy constitutes acceptance of the updated Policy. If you do not agree with the updated Policy, you should stop using the Platform and contact gl77 support to arrange account closure.

gl77 recommends that players review this Policy periodically to stay informed about how their personal data is handled.

For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal data by gl77, you may contact us through the following channels:

• Live Chat: Available 24/7 on the gl77 Platform. For data privacy requests, please state "Data Privacy Request" at the start of your message so it can be routed to the appropriate team.
• Email: [email protected] (plain text — not a clickable link). For formal data privacy requests or complaints, please use the subject line "Data Privacy — [Your Request Type]" to ensure prompt handling.

gl77 aims to acknowledge data privacy requests within 5 business days and to respond substantively within 30 days. Where a request is complex or involves a high volume of data, gl77 may extend this period by a further 30 days with notice to you.

If you are not satisfied with gl77's response to a data privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). Information about the NPC's complaints process is available through official Philippine government channels.